In July 2020, the company selected Glory as their supplier for instore cash recycling technology to drive enhanced efficiency across all their cash processes including cash handling, cash management, and CIT/banking processes.
Senior executives at Henderson Group identified 26 of their company-owned EUROSPAR Supermarkets as a ‘quick win’ for cash efficiencies through deployments of Glory’s CI-100 back office cash recycling solutions. This decision was motivated by the fact that these large format stores would benefit from installing back office solutions quickly and efficiently, providing a quick ROI on the investment.
The partner has been focused on streamlining instore administrative tasks and removing inefficiencies in its processes for some time to allow stores to focus on the customer experience. However, the current challenges presented by COVID-19 have further heightened their interest in new technologies to remove pressure on our store teams.
By deploying the CI-100 into these chosen stores, the company is also future proofing a closed loop deployment in time following the successful integration of Henderson Technology’s EDGEPoS software with Glory’s CI-10 point of sale solution.
Ron Whitten, CFO at Henderson Group said, “Glory’s range of retail cash handling solutions provide centralised control of cash inventory and optimisation of all cash processes. CASHINFINITY™ offers a retail cash management solution with the flexibility to fit any size store.”
“After successfully testing the Glory back office machine in one of our EUROSPAR Supermarkets, [we saw] proven time efficiencies through removing routine non value added tasks such as float replenishment, till uplifts, safe counting and lodgement preparation, etc. [This] demonstrated a return on investment in time saving alone of over 30% even with the reduction in cash takings due to the current climate. It was an easy decision to roll this out across a significant swathe of the company owned sites, with expectation of more to follow”, Ron Whitten added.
The first live store with the full CI-100 back office system was the EUROSPAR Supermarket in Portadown, which quickly proved the return on investment business case that led to the 26-store order.
In studying the full potential of stores for the CI-100 deployment, it became clear that the flagship store in Millisle should implement the solution prior to opening in September 2020. This allowed the supermarket to have an efficient cash management system in place from day one of operations.
About SPAR UK
The UK became a member of SPAR in 1956 when a group of independent wholesalers was granted the SPAR licence by SPAR International. There are five regional partners in the UK with strategically placed Distribution Centres in each region. A central office, located in London, provides national marketing and buying services for the group and supports the development of the brand.
SPAR has led the convenience market in the UK for many years but has faced increasing competition. Always innovative, the five regional partners have continued to grow the brand. Throughout the UK, a combination of independently-owned licensed retailers and company-owned stores can be found, spanning forecourts, airports, train stations, city centres, and local neighbourhoods.