As market leader in Austria’s food sector, SPAR is focused on innovative, digital services for both customers and employees. Continuous optimisation of internal systems and processes enables well-thought-out stores, comprehensive and available product ranges, and excellent customer experience in stores nationwide. Markus Kaser commented on the importance of digitisation in retail: “With the rapid pace of technological progress, the requirements for product variety, shopping experience, and customer service in retail are changing. Digitisation offers us possibilities that were previously unthinkable. The potential of 5G accelerates this development. With innovations, promising solutions, and partners like A1, we are setting new standards in retail, beneficial to customers and employees.”
SPAR Austria’s IT company, SPAR ICS, and A1, have for many years worked together in various areas of digitisation. Pilot projects include 5G campus networks, offering the possibility of wirelessly networking IT systems to support the easy and flexible adaption of stores layouts to meet changing customer needs. SPAR Austria is also one of the first in the market to use 5G devices for team members to support mobility in an agile work environment.
Andreas Kranabitl sees 5G as an important step into the future: “Smart retail is a topic that we have consistently been addressing for years. Digitisation is changing the retail landscape and new technologies, including machine learning, are helping us to make our applications smarter and more sophisticated. This enables us to react even more dynamically to change. With 5G, we gain additional flexibility, and at the same time we can rely on A1’s excellent security.”
Source: SPAR Austria
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The origins of SPAR in Austria date back to 1954, but the current SPAR AG was created in 1970 when the original founding families joined with other regional wholesalers to form SPAR Austria AG – a 100% privately owned Austrian company.
With licences granted by SPAR International, ASPIAG (Austria SPAR International AG) has developed SPAR in Slovenia, Hungary, Croatia, and Northern Italy. With sales of €8.3 billion and impressive growth of 16%, SPAR Austria became the market leader in the Austrian grocery trade during 2020, after being a market growth leader for over a decade.