SPAR Albania has been rapidly responding to changing customer needs as result of the COVID-19 outbreak. What started as a home delivery service offering three different essential grocery box options, ordered via Whatsapp, Viber and telephone, has now been further developed into a full SPAR online offering.

Since the lockdown began on March 12, the demand for online shopping has grown, with many customers now working from home or self-isolating. Customers have reacted enthusiastically to SPAR Albania’s online shopping solution, which can now also be accessed through a new mobile app, making the ordering process even more user-friendly.

Online shoppers can avail of SPAR Albania’s expansive selection of 1,000 products, ranging from fresh and ambient food, beverages, detergents, cosmetics, toys, and baby products with more items being continually added to the system. Currently, the service is available to all residents in Tirana and Durrës, but SPAR Albania are planning to make it available throughout the country.

The online shopping process is simple – customers can access the site www.shop.spar.al, or download the SPAR Albania App; select the products they need with the appropriate quantities, choose a delivery slot within the next 24 hours. there are  three payment options – cash on delivery, bank transfer or card. Customers can also order groceries by e-mailing customercare@spar.al.

Orders valued over 5,000 leke are delivered at no cost. In order to maintain the freshness and quality which SPAR Albania is known for, all fresh products ordered online are transported in thermal bags.

Whilst hypermarkets have now re-opened, albeit operating with limited hours, SPAR Supermarkets are open from 6:30-17:30. As restrictions lift and opening hours are being extended, customers are able to spread their grocery shopping.

Source : SPAR Albania

About SPAR Albania

The licence for SPAR in Albania was granted in mid-2016 to Almark, a private company owned by the Balfin Group, one of the largest private investment companies in the country.

Since launching in October 2016, conversions of company-owned stores have continued and new partnerships have been established with independent retailers to expand the brand’s reach. SPAR Albania operates two formats: INTERSPAR Hypermarkets and SPAR Supermarkets.