The SPAR operator has been upskilling its retail teams in all service departments to provide excellent support and assistance to customers, while boosting job satisfaction among team members. With a combination of 3 SPAR Express convenience stores, 22 SPAR and 5 SUPERSPAR Supermarkets, there are store formats to suit all customer types and shopping missions.
The larger SUPERSPAR Supermarkets offer instore dining facilities, where possible, with barista coffee facilities completing the offer. Customers can also enjoy a wide range of freshly prepared meal solutions. Instore bakeries and butcheries in all SPAR Namibia supermarkets underscore the focus on fresh, as do the wide fruit and vegetable assortments.
SPAR Namibia has invested in upgrading stores to include modern light fittings and attractive displays. In combination with the high-quality materials used, these fittings add to the store’s overall atmosphere and highlight the varied assortments on offer.
Digital signage is increasingly used to promote special offers and inform customers about premium products on offer. The large SUPERSPAR stores offer good liquor ranges, welcomed by shoppers looking for great wines which will pair well with their meal selection. After completing their shop, customers have a choice of check-out counters, where there is a focus on quality customer service. Sufficient customer parking is available to suit the needs of the neighbourhood as well as passing traffic.
As a responsible retailer, the company also supports local community initiatives and national programmes that promote gender equality and self-sustainability through social change.
Source: SPAR Namibia
About SPAR Namibia
SPAR International and SPAR South Africa concluded a licence agreement for Namibia in January 2004. The Western Cape Distribution Centre in South Africa provides retail operations support and product supply. SPAR Namibia operates both the SPAR and SUPERSPAR format in the market, bringing the brand to shoppers across the country.