SPAR Poland adds personal shopping service to reduce congestion in stores

April 14, 2020 IN THE CATEGORY: COVID-19, Supply Chain

SPAR Poland has introduced a new personal shopping service to help customers reduce the time spent instore. From 7 April shoppers at selected stores will be able to use specially developed order forms to compile a shopping list. The completed list can be left in a designated location near the store’s entrance for fulfilment.

Once the order is ready, the customer is contacted to arrange collection and payment at the cash desk, thereby reducing their time spent instore.

This helpful solution will also be an additional support tool for the elderly or those unable to shop for themselves by making it possible for their grocery shopping to be done by someone else. The service is available in many of the company-owned Piotr i Pawel stores and some SPAR Supermarkets, until further notice.

Click-and-collect service
Building on the existing online store, SPAR Poland has added click-and-collect services for customers in Częstochowa, Zielona Góra, and Gorzów Wielkopolski. SPAR Poland plans to rapidly roll out this click-and-collect service to a further 14 SPAR Supermarkets in larger cities by the end of April.

Based on customer response to the initial launch, the service can be introduced to more SPAR Supermarkets in other cities in May.

Source : SPAR Poland

About SPAR Poland

Poland became a member of SPAR in 1995 and the first SPAR store opened in 1996. Following a series of changes to the ownership of the company, expansion and growth have been strong over the years, particularly in certain regions of the country, such as Warsaw. Most recently, a new licence has been granted by SPAR International, which sees SPAR South Africa investing heavily in the retail chain previously trading as Piotr i Paweł.