SPAR Kosovo response to COVID-19 outbreak

March 24, 2020 IN THE CATEGORY: COVID-19

SPAR which operates 3 stores in the capital city Pristina and one store in Ferizaj, very quickly took a number of measures instore to reduce the spread of COVID-19, thereby protecting both its colleagues and customers.

Protecting employees and customers

Amongst other measures, very thorough cleaning procedures including shopping trollies and baskets has been implemented. Communications instore include clear demarcations of the safe distance to keep at cash desks .

Over and above the usual protective clothing for specific departments, all colleagues now have access to masks and gloves.

Home delivery solutions

Shoppers living in Pristina can now order groceries for free home delivery, selecting one of three food boxes with a value of either €20, €30 or €50.  The delivery can be made within 24-hours from time of placing the order.

A special ordering telephone number which can be reached using popular channels WhatsApp and Viber is making the process easier for customers. Alternatively, the website platform can be used.

About SPAR Kosovo

In January 2019, SPAR International granted an exclusive licence to a consortium, SPAR Kosova JSC, to operate the SPAR Brand in the country. The consortium represents three leading Kosovo business entities with international experience operating in the areas of distribution, retail and investment.

SPAR Kosovo aims to be the leading retail chain in the market, providing the best shopping experience through a commitment to freshness, choice, value and top-quality service. There is potential in the market to develop both small neighbourhood stores and larger supermarkets, with the objective of having 35 SPAR stores in operation by the end of 2023.