SPAR Croatia increases protective measures for self-checkout assistants

March 30, 2020 IN THE CATEGORY: COVID-19

SPAR Croatia has implemented a range of new protective measures to safeguard instore health and safety in response to the COVID-19 pandemic, including face shields for team members in positions where Plexiglas barriers are not an option, as well as easier contactless payment options.

SPAR Croatia had already installed Plexiglas barriers at cash registers in all SPAR and INTERSPAR stores in Croatia as an additional measure of protection and has now introduced face shields for employees working at self-service cash registers.

“We have issued the protective face shields in an effort to provide our employees, who are in close contact with customers, an additional level of protection as it is not possible to install a Plexiglas barrier at self-service checkout counters, unlike our other checkout counters,” a SPAR Croatia representative said.

In addition to protective barriers at the cash registers, information desk, and kiosks, SPAR Croatia has also provided their team members with face masks, gloves, and disinfectants. Instore, customers are reminded of the two-metre social distancing rule set by the local authorities. SPAR team members in Croatia also regularly disinfect shopping trollies, baskets, and all surfaces in stores.

Contactless payment

In all SPAR and INTERSPAR stores throughout Croatia, the contactless payment limit has been raised to HRK 250 (€33), in line with recommendations by the Croatian National Bank to commercial banks, to make contactless payments easier.

“POS machines in all of our stores have adapted to this new increased limit and contactless payments of up to HRK 250 made via Raiffeisen Bank and OTP Bank Master Cards, Zagrebačka banka Maestro Cards, Visa Premium PBZ Card, and Revolut Card were successfully made on Saturday,” said a spokesperson for SPAR Croatia on 29 March.

Some cards will still require a PIN number to be entered during the transition to the new limit and customers are asked for their understanding when this is the case. The SPAR Croatia YouTube channel gives customers more information about this new measure.

Sources – SPAR Croatia

About SPAR Croatia

The first SPAR store opened in Croatia in mid-2005, following the signing of the licence agreement between ASPIAG (Austrian SPAR International AG) and SPAR International in 2004.

As a member of the ASPIAG group, SPAR Croatia has access to a wide range of own brand products. Brand development has primarily taken place through SPAR Supermarkets and INTERSPAR Hypermarkets, both through the take-over of existing chains and the opening of new stores.